• During the Planning & Deployment phase, we train your team to manage the community with the easy-to-use tools and automated workflows. Depending on size, you may only need one admin role to get started, adding more members to your community support team as the community grows. We also offer community and content management as an

  • The initial topics will be finalized during the Planning phase as you prepare for launch. They will be tied to your strategic goals and the interests of your target audience. New topics will be added as the community grows, including those suggested by members.

  • Before launch, we work with you to understand the topics you’re concerned about to establish appropriate boundaries. If necessary, we can update the scope of the content filtering to support your team’s monitoring of member activity and help them guide the conversations to keep them on track and aligned with the community guidelines and policies.

  • Yes, we offer add-on services to help with communication materials to support and promote your community, including design and content.

  • Yes. We learn about your existing technical ecosystem during the Discovery & Community Strategy phase. You can also check out our configuration and integration options for a quick overview.