Privacy Notice
Effective Date: July 31, 2026
Last Updated: July 31, 2026
Privacy Statement
At Synergiq Communities Inc. (“we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Notice explains how we collect, use, store, and safeguard your information when you visit our website, submit our contact form, or interact with our online presence.
1. Information We Collect
We only collect personal information that you voluntarily provide to us, or that is automatically gathered via standard web technologies.
A. Information You Provide Directly
When you fill out our contact form, we collect the following details:
- Contact Information: First Name, Last Name, Work Email Address, and Phone Number.
- Professional Details: Company / Organization Name, Website URL, Audience Size, and how you heard about us.
B. Information Collected Automatically
- Google Analytics (GA4): We use Google Analytics 4 to collect aggregated, non-identifiable information about website traffic, visitor interactions, devices, browsers, and operating systems, as well as overall platform performance. This helps us understand how visitors use our site and improve user experience.
2. How We Use Your Information
We use the information submitted through our contact form for the following operational and business purposes:
- Initial Consultations & Demos: To schedule, personalize, and conduct platform walkthroughs and consultations tailored to your organization’s strategic goals.
- Lead Engagement & Communications: To communicate with you regarding our platform, respond to inquiries, inform you about new products or services, and follow up regarding potential commercial opportunities.
If you want us to cease further communications at any time, email us at privacy@synergiqcommunities.com or use the cancellation link included in every promotional campaign email.
3. How We Store & Retain Your Information
We use appropriate managerial and technical safeguards to protect your personal data against loss or unauthorized use or disclosure, including but not limited to the following with respect to data transmission and retention.
- Data Transmission: When you submit our contact form, the details are stored in the website’s password-protected, restricted-access database.
- Data Retention: If, after one (1) year from the date of submission, you do not become a customer, we will securely delete or anonymize your personal data.
Disclosures Required by Law
Notwithstanding our standard retention policies, we may access, preserve, or disclose your personal information if required or permitted by applicable law, regulation, legal process, or a governmental request. This includes disclosures to:
- Comply with a subpoena, court order, search warrant, or regulatory audit.
- Enforce our website terms or protect the security, legal rights, and safety of Synergiq Communities Inc., our users, or the public.
- Investigate or prevent suspected fraud, security threats, or illegal activity.
4. Cookies & Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience, analyze site performance, and measure the effectiveness of our marketing initiatives.
A. Types of Cookies & Technologies We Use
- Essential Cookies: Necessary for the basic functionality, performance, and security of our website. This includes a cookie for the purpose of storing your choice regarding non-essential cookies. These cannot be disabled in our systems.
- Analytics Cookies: We use Google Analytics 4 (GA4) with advanced behavioral features enabled to evaluate visitor interactions, page views, session durations, and user engagement metrics. We use this data to perform aggregate behavioral modeling and improve overall platform performance.
- Marketing & Campaign Tracking: We (and our third-party partners and service providers) may use tracking technologies combined with cookies to allow us to:
- Measure conversion rates and campaign effectiveness.
- Gain demographic insights into professional audiences visiting our site.
- Deliver relevant remarketing ads to past website visitors.
B. What Happens If You Do Not Consent?
Your choice regarding non-essential tracking is completely voluntary. When you visit our website, you can accept or decline non-essential cookies via our cookie consent banner.
- Refusing Non-Essential Cookies: If you decline analytics or marketing cookies:
- Google Analytics will be restricted (or run in cookieless mode where supported), preventing individual session and behavioral tracking.
- Marketing and campaign tracking technologies will be blocked from setting tracking cookies on your device.
- You can still access and use our website without restriction.
C. How to Manage or Opt Out
- Cookie Consent Banner: You can update or revoke your cookie preferences at any time using the “Reset Cookie Settings” link located in our website footer.
- Browser Controls: Most web browsers allow you to block or clear cookies via browser settings.
- Third-Party Opt-Out Tools: You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
California Do Not Track (DNT) Disclosure.
Our website does not respond to the “Do Not Track” (DNT) setting of a user’s web browser.
5. Third-Party Links & Social Media
Our website includes links to third-party platforms, including, but not exclusively, our LinkedIn company page and employee LinkedIn profiles. Please note that clicking on these external links will direct you to third-party websites governed by their own respective privacy policies. We are not responsible for the privacy practices or content of external sites.
6. Children’s Privacy
Our website is intended solely for businesses and adults. It is not directed to, or intended for use by, children under the age of 13 (or under 16 in the UK and EU).
We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently gathered personal data from a child under 13, we will take immediate steps to delete that information from our records. If you believe a child under 13 has provided us with personal information, please contact us at privacy@synergiqcommunities.com.
7. Your Privacy Rights
Regardless of your location, we respect your right to control how your personal information is collected and used. Subject to applicable privacy laws, you have the following rights regarding your personal data:
- Right to Access: You may request details about the personal information we hold about you and receive a copy of that data within 30 days of receiving your request.
- Right to Rectification & Accuracy: You may request that we correct, update, or complete any inaccurate or incomplete personal information in our records.
- Right to Withdraw Consent: Where processing is based on your consent (such as promotional email communications or non-essential cookies), you may withdraw your consent at any time. You can unsubscribe from promotional emails using the link provided in our messages or update your tracking preferences via our Cookie Settings.
- Inquiries & Complaints: You have the right to challenge our compliance with applicable privacy legislation.
To exercise any of these rights, submit a privacy request, or ask questions about our data practices, please contact us at privacy@synergiqcommunities.com.
8. Additional Notice for UK and EU Visitors (GDPR Compliance)
If you are located in the United Kingdom (UK) or the European Union (EU), the processing of your personal data is subject to the UK General Data Protection Regulation (UK GDPR) or the EU General Data Protection Regulation (EU GDPR).
A. Legal Basis for Data Processing
Under Article 6 of the GDPR, we process your personal data under the following legal bases:
- Consent: For deploying non-essential tracking cookies, including Google Analytics 4 for behavioral modeling and audience analytics, as well as multi-channel campaign/remarketing tracking. You can grant, customize, or withdraw your consent at any time via our Cookie Settings.
- Pre-Contractual Steps: For processing information submitted through our contact form to schedule demos and consultative meetings, and to respond to your requests prior to entering into a contract.
- Legitimate Interests: For following up on prospective B2B inquiries, maintaining website security, and improving our overall customer communications.
B. Your Privacy Rights
Under GDPR, you have the following rights
- Right to access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure (“Right to be forgotten”): Request that we delete your personal data.
- Right to restrict or object: Restrict or object to our processing of your personal data.
- Right to data portability: Request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at privacy@synergiqcommunities.com. You also have the right to lodge a complaint with your local supervisory authority (e.g., the ICO in the UK or your national EU Data Protection Authority).
C. International Data Transfers
As Synergiq Communities Inc. is based in Ontario, Canada, and uses secure server infrastructure located in both Canada and the United States. As a result, your personal data will be transferred to and stored on servers in these jurisdictions.
- Transfers to Canada: The European Commission recognizes that Canada offers an adequate level of data protection for commercial organizations under its PIPEDA legislation.
- Transfers to the United States: Data transferred to US-based hosting providers or service platforms is protected through recognized legal transfer mechanisms under Article 46 of the GDPR, such as the EU-U.S. Data Privacy Framework (for certified service providers, such as Google) or Standard Contractual Clauses (SCCs).
9. Relationship Transition to Master Services Agreement
This public Privacy Notice primarily governs website visitors and initial contact inquiries.
If your organization enters into a commercial agreement with us to become a customer, the collection, processing, storage, and cross-border transfer of any business or personal data processed in connection with our services will be governed strictly by the terms of our Master Services Agreement (MSA), Data Processing Addendum (DPA), or other executed contractual agreements between the parties, and these terms shall supersede and take precedence over this website’s Privacy Notice.
10. Changes to Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our legal obligations, business practices, or how we handle your personal information.
When we make material changes to this notice, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes or revisions indicates your agreement with the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Notice or how we handle your personal information, please contact us:
Synergiq Communities Inc.
PO Box 7606, Toronto RPO Junction Gardens, Toronto, ON M6P 4E7 Canada
Email: privacy@synergiqcommunities.com
