• There’s no “magic number” as it depends on your goals, the size of the audience you’re trying to reach to grow your community, and the sustainable value of the peer support you want to offer. For example, a community focused on a rare health condition would have a smaller audience than one for overall health

  • Yes! Our platform can be configured for single or multiple roles. In the case of multiple roles, members choose the main reason that brings them to the community—i.e. for their own health needs, as an informal caregiver, or as a family member. We built the platform with flexibility and use the Discovery phase to help

  • Yes, your community can be configured based on a single health condition. However, it’s essential to have a sizeable target audience to grow your community and understand how it will provide lasting value. Contact us to start the conversation!

  • Yes! You can have a community just for caregivers. We have built the platform to cater to single or multiple roles, depending on your audience and goals. Let’s talk!

  • Many factors will impact how frequently members use the community when caring for themselves or their families. A health journey isn’t linear or the same for everyone. You can’t predict what will trigger the need for peer support, but you can have the community ready and waiting for when the need arises. Often, simply knowing that

  • Yes, and this can be a win-win situation! We’ll help you identify the ideal type of professional who can add value to the community, and we’ll support their onboarding and engagement.

  • Members interact with each other using display names set to your chosen level of anonymity. Doing so provides greater comfort when sharing experiences, and members always remain in control of how much information they share about themselves in the community. All professional members are clearly identified by their full name.

  • Yes! As part of the Discovery phase, we’ll look at the setup of your current content and determine how best to make it available to community members. You can also opt to license additional content from a credible third-party provider.

  • Yes, we can recommend a credible third-party health content provider so you can share their content with your community through a licensing agreement.