Overview FAQs

There’s no “magic number” we can share without a better understanding of your situation. It depends on your goals, the size of the audience you’re trying to reach to grow your community, and the sustainable value of the peer support you want to offer.

As part of the Discovery phase, we identify your target audience and the easiest way to validate their initial and ongoing eligibility. Our standard installation is meant for adults residing in the USA and/or Canada, but we work with you to determine your exact requirements. You also get to choose if members can invite others

During the Planning & Deployment phase, we train your team to manage the community with the easy-to-use tools and automated workflows. Depending on size, you may only need one admin role to get started, adding more members to your community support team as the community grows. We also offer community and content management as an

Our goal is to work with you to launch within 3 months. To set you up for success, we make sure the community aligns with your organizational goals and desired outcomes. For more on how we build your community with you, check out our services.

We have an initial setup fee to cover the platform configuration tailored to your organization and the pre-launch services. Once the community launches, there’s a monthly charge based on the size of your audience.

Yes, and this can be a win-win situation! We’ll help you identify the ideal type of professional, or Subject Matter Expert, who can add value to the community, and we’ll support their onboarding and engagement.