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Setup / Configuration FAQs

7 items

  • Can we reach multiple target audiences within the same community?

    Yes! If you want to further segment your audience within the community for more tailored recommendations, we can configure the community to handle multiple roles. In this case, members select the role that best represents them. On the other hand, if there’s a clearly distinct set of goals or needs, we’d recommend a multi-site configuration

  • Can we integrate the community with our current platform or user experience?

    Yes. Check out our configuration and integration options for more details.

  • Can we give access to the community through our portal or intranet?

    Yes. We learn about your existing technical ecosystem during the Discovery & Community Strategy phase. You can also check out our configuration and integration options for a quick overview.

  • What if we don’t have an existing platform or we want to keep it separate?

    No problem! The starting point for building your community is as a standalone installation. It’s your choice to explore the available integration options.

  • Do you have a mobile app?

    We can deploy a mobile app configured to your needs using React Native.

  • We already have a mobile app. Can we integrate it with your community platform?

    Yes. You will have access to our platform API to embed functionality from the community into your mobile app.

  • Can we charge for access to just to the community?

    Yes, we have an optional payment feature to charge for individual membership plans. We recommend letting members start with a free, limited-time promotional membership.

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