This term describes members who don’t post content. However, it fails to recognize our differences as individuals and the value these members get from belonging to the community.
Effective content moderation is critical to the success of peer support sites. Done right, it ensures that your site feels welcoming and enhances your brand.
“Community” is a powerful and emotive word but why and how they're created can make them very different.
There are often hidden costs to free services, including online communities. Be aware of what could be happening and how to protect yourself.
