Our services can include community management, but if you have a team with experience or will build a team as your community grows, we can provide training and take on a consultative role.
The initial topics for launch will evolve from the Discovery phase as we learn more about your goals for the community and the interests of your target audience. New topics will be added as the community grows, including those suggested by members.
Before launch, we work with you to understand what topics you’re concerned about and establish the appropriate boundaries. Then, we use our automated tools and experienced team to proactively monitor and guide the conversations to keep them on track and aligned with the community guidelines and policies.
We provide an outreach communication toolkit with templates that can be adapted and incorporated into communication with your target audience. Need more help? We offer additional services, including strategy, design, content, and implementation, to support your marketing and communications team.
Yes, providing an access point to your community through an existing portal or intranet is possible. Our Discovery phase will cover how we do it and what the experience is like for the member. Check out how we build your community with you to learn more.
