For Digital Solution Providers

Increase recurring engagement, competitive differentiation, and revenue opportunities

Add community to give users more reasons to connect, engage, and stay loyal to your brand.

For Digital Solution Providers2025-05-30T13:59:49+00:00

Create a community that supports your customers and your business needs

Enhance your value proposition by connecting users with similar experiences, interests, and goals. Create a stronger sense of belonging as a key driver for brand loyalty and business success.

Your Benefits

Our online community can:

Most reported business outcomes (external communities):

0%

reported customer loyalty/retention.

0%

reported awareness and branding.

0%

reported product usage.

The State of Community Management 2022: Community: The New Normal. The Community Roundtable. (Download)

“…I don’t know if you realize how significant the impact is that you’ve had on our members in a little over a year…”

Client Feedback

Member Benefits

Make it easier for your users to:

Find resources, information, and support when they need it, 24/7.

Build knowledge and self-efficacy for faster product adoption and increased usage.

Learn about and purchase additional products and services.

Find others with similar goals, interests, and experiences.

Feel more engaged with your product, services, and brand.

Provide feedback and insights for future product development.

Featured FAQs

How many members does it take to build a community?2025-04-17T15:23:48+00:00

There’s no “magic number” we can share without a better understanding of your situation. It depends on your business goals, the size of the audience you’re trying to reach to grow your community, and the sustainable value of the peer support you want to offer.

Who manages the community?2025-04-17T15:26:16+00:00

Our services can include community management, but if you have a team with experience or will build a team as your community grows, we can provide training and take on a consultative role.

What’s the pricing structure?2025-04-17T15:24:31+00:00

We have an initial setup fee, and then there’s a monthly charge based on the number of individuals who are eligible to join.

What can members do in the community?2025-04-17T15:26:38+00:00

Members can join the different forum topic discussions, blog about their journey, find credible resources, create their own private Close Circle, chat or message other members, and attend online events. We offer a feature-rich experience and optional add-ons because we understand that not everyone likes to connect and share in the same way. Learn more about our platform and services.

How is the community moderated to manage misinformation or inappropriate behavior?2025-04-17T15:25:12+00:00

We proactively monitor interactions using our automated moderation tools and experienced team to ensure members are respectful and adhere to the community guidelines, terms, and policies. We also enable members to report inappropriate content and behavior.

Have more questions? See our Community FAQs or Contact Us.

It’s not just having the features. It’s the way you put them together that creates a great user experience!

We make it easy

The online peer community platform, team, and experience – all in one package!

Configurable

Configurable and scalable based on your objectives and brand.

Feature-rich

Feature-rich experience accessible through the web and mobile app.

Personalized

Personalized communication and engagement framework.

Moderated

Supported and moderated by our team of community professionals.

Seamless

Options to integrate with your existing online platform.

Protected

HIPAA-compliant and personal data privacy protections.

Now let’s talk about how we build your community for you.

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