Healthcare

Your platform. Your brand.
Built for better health outcomes.

Foster ongoing engagement, improve health literacy, and support self-efficacy with a secure, high-trust peer support community tailored to your organization. Built on a foundation of HIPAA-compliant and personal data privacy protections, our scalable platform bridges the critical gap in peer health support, whether you are a clinical provider, a digital health platform, or an employee benefits provider.

One platform configured to your goals and audience.

Launch a private community that fits seamlessly into your existing ecosystem:

For Healthcare Providers

Offer patients and caregivers a safe space to connect between clinical visits, helping them navigate treatment plans and reduce the isolation of managing a health condition.

For Digital Health & B2C Platforms

Introduce a secure, moderated peer-to-peer community layer that drives higher daily active engagement and helps users build sustainable, healthy habits.

For Employers & Benefit Providers

Deliver a reliable, moderated space for employees to navigate complex chronic conditions, caregiving responsibilities, or proactive wellbeing.

Bridge the gap between interactions

Give members, patients, or employees a central hub for peer support and credible, trusted resources. By providing continuous access to shared, real-life experiences, you keep your audience supported and informed between scheduled appointments, program updates, or clinical visits.

Foster self-efficacy and active management

Empower your community members to play an active role in managing their daily health and wellbeing. Practical resources, shared accountability goals, and peer encouragement help individuals stay motivated, build healthy habits, and confidently navigate their unique health journeys.

Deliver focus and relevance

Personalize each member’s experience with automatically recommended activities, connections, and content tailored to their specific health goals, interests, or conditions. This focus cuts through noise experienced elsewhere to drive meaningful ongoing engagement.

Reduce feelings of loneliness and isolation

Provide a safe, inclusive, and moderated space where members can connect with peers who truly understand their challenges. Addressing this critical psychosocial need directly improves mental and emotional well-being, which has a major impact on their ability to stay the course toward better health outcomes.

Built for strategy, scaled for growth.

The community launches with your logo, color palette, and your voice, aligned with your strategic priorities, growth plan, and community goals. With different configuration options, the community also adapts to who you want to bring together, whether that’s a dedicated community for a single audience (e.g. patients or caregivers) or a space where multiple audiences are impacted by similar health conditions, challenges, or desired outcomes.
Product Screenshots

Engage & Connect

Shared experiences, learning, and self-efficacy

Dive deep into key health themes, challenges, and peer experiences in a structured environment configured to your chosen level of member anonymity. Enable ongoing interaction through forums, blogs, and hosted virtual events, supported by your network of health professionals who contribute their expertise to discussions and a centralized resource library.

Streamline engagement and peer support

Help members easily find their peer group with suggestions from built-in recommendation engines for discussion topics, resources, and relevant peers based on mutual goals. Private Close Circles, secure inbox messaging, chat, and the sharing feature empower members to build their own trusted, close-knit support networks.

Personalized onboarding and updates

Automated onboarding introduces members to the community based on their individual goals and interests, delivering immediate value. Ongoing personalized updates, email digests, notifications, and the ability for members to update their profile based on where they’re at in their journey keep them connected, learning, and engaged.

Manage & Scale

Operational efficiencies

Automated onboarding, personalized email digests, and recommendation engines keep your community engaged without placing a heavy burden on your staff. Robust moderation tools make it easy for your team to keep interactions safe and constructive, while flexible APIs and integration options allow you to seamlessly control access.

Actionable insights

Track engagement levels and trending topics to align your resources with your community’s evolving needs. Use de-identified participation data to analyze the impact of the community and your programs on health outcomes, and identify active, helpful members to support and promote as peer leaders.

Extend program and partner impact

Introduce trusted health experts or program partners to your community. This allows them to share resources, host events, and deliver high-value support, increasing the overall visibility, reach, and impact of your existing healthcare programs, employer benefits, or digital health offerings.

Built-in privacy and security

Deploy with confidence using our secure, HIPAA-compliant platform with built-in privacy protections for all member data. We require only the minimum personal information, safeguard it against unauthorized access, and block third-party tracking cookies that could track member activity across different websites, giving you and your members universal peace of mind.

Build a safe, moderated space for peer support and better health outcomes?

“Working with the Synergiq team, I was immediately impressed by their commitment to supporting patients, their expertise about peer support communities and community management, and their ethics.”

Jan Oldenburg, Patient Engagement Consultant