Yes! If you want to further segment your audience within the community for more tailored recommendations, we can configure the community to handle multiple roles. In this case, members select the role that best represents them. On the other hand, if there’s a clearly distinct set of goals or needs, we’d recommend a multi-site configuration
There’s no “magic number” we can share without a better understanding of your situation. It depends on your business goals, the size of the audience you’re trying to reach to grow your community, and the sustainable value of the peer support you want to offer.
As part of the Discovery phase, we identify your target audience and the easiest way to validate their initial and ongoing eligibility. Our standard installation is meant for adults residing in the USA and/or Canada, but we work with you to determine your exact requirements. You also get to choose if members can invite others
Our services can include community management, but if you have a team with experience or will build a team as your community grows, we can provide training and take on a consultative role.
Our goal is to work with you to launch within 3 months. To set you up for success, we make sure the community is aligned with your business goals and desired outcomes. For more on how we build your community with you, check out our platform and services.
We have an initial setup fee, and then there’s a monthly charge based on the number of individuals who are eligible to join.
Yes, and this can become a win-win situation! We’ll help you identify the ideal type of professionals who can bring additional value to the community and help with their onboarding and engagement.
Members can join the different forum topic discussions, blog about their journey, find credible resources, create their own private Close Circle, chat or message other members, and attend online events. We offer a feature-rich experience and optional add-ons because we understand that not everyone likes to connect and share in the same way. Learn more
The initial topics for launch will evolve from the Discovery phase as we learn more about your goals for the community and the interests of your target audience. New topics will be added as the community grows, including those suggested by members.
It depends. For a community focused on professional outcomes, you typically want members to use their real names. In contrast, for a health community, we establish anonymity for a better comfort level around sharing experiences. Either way, members remain in control of how much information they share about themselves in the community.
